“We selected CustomerLAB for their broad knowledge of retail issues and rare lack of vested interest with other suppliers to our industry. Their work was thorough, quick and unbiased.  Most importantly, we were able to act on their practical recommendations to generate immediate results.”
– Blaine Van Snick, Director Advertising & Promotions, Sobeys Grocery Stores

 

 

CustomerLAB knows retail. Our specialists have decades of hands-on experience delivering efficiencies in virtually every category of retail and hospitality across the U.S. and Canada.

• Food, drug & optical
• Convenience, gas, car wash
• Apparel, footwear,
  jewelry & accessories
• Home improvement, décor, hardware, equipment rental
• Sporting goods
• Department & discount stores
• Furniture
• Financial services, insurance
• Electronics, wireless,
  appliances, photography
• Automotive dealers, parts
  and service
• Hotels & resorts
• Restaurants, bars & QSR
• Funeral homes
• Hair salons and spas

 

We unlock efficiencies in many retail and service disciplines:

• Inventory and warehouse
  management
• Logistics, freight efficiencies,
  3PL RFP’s
• Labor cost optimization
• Forecasting
• Trade area optimization
• Store rationalization
• Price modeling
• Margin & mix optimization
• Margin & mix optimization
• Price and bundling models
• Organizational change & training
• Finance and administration efficiency
• Flyer ROI improvement and
  waste savings
• IT/POS system selection and integration
• Franchise structure, economics & negotiations
• Store layout and traffic flow optimization

 

 

Contact us for detailed credentials

 

 

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