Sophie Vinet makes complex projects happen. She has extensive experience in multi-project execution and cross-functional team management. Prior to joining CustomerLAB in 2009, Ms. Vinet was a Senior Project Manager for ten years at Rogers Cable and Sprint Canada. Prior to that she was a Business Analyst and Sales Representative at Sprint. Ms. Vinet holds a joint Master's Certificate in Project Management from George Washington University and McMaster University. Related qualifications and certifications: Risk Management, Contract Management and Negotiation, Leadership, Cost and Scheduling, Quality Management, Managing Projects in Organizations, Project Management Applications; MS Access Advanced; MS Project Advanced. Sophie holds a Bachelor of Arts degree (Honours) in Mathematics for Commerce from York University.